Data Protection

Privacy Policy 78wing – Personal Data Protection for Malaysia Members

At 78wing, your privacy is not a small matter. We take seriously every piece of information you entrust to us and ensure it is protected with the best technology and industry best practices. This document clearly explains what data we collect, how it is used, and the rights you have over that data.

Six Privacy Principles 78wing

Our privacy policy is built on six core principles that ensure your personal data remains safe and is used responsibly at all times.

End-to-End Encryption

All data transmitted between your device and 78wing's servers is protected by 256-bit SSL encryption — the same standard used by major banking institutions worldwide.

Minimum Data Collection

78wing only collects data that is strictly necessary for the stated purposes. We do not collect excessive information that is irrelevant to our services.

No Data Selling

78wing has never and will never sell member personal data to any third party for marketing purposes. Your data belongs to you, not to us as a business asset.

Restricted Access & Controls

Only authorized 78wing staff may access member personal data, and only for legitimate service purposes. All access is logged and audited on a regular basis.

Malaysia PDPA Compliance

78wing operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices meet local legal requirements.

Full Member Control

You have the right to access, correct, delete, and manage your personal data at any time. Contact our support team for any data-related requests.

Last Updated: 1 January 2026

1. Introduction

78wing ("we", "our platform") takes the privacy and personal data protection of our members very seriously. This Privacy Policy explains how we collect, process, store, and protect your personal information when you use the 78wing website at https://78wing.top, our mobile app, and all related services.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By registering for or using the 78wing platform, you agree to the terms of this Privacy Policy.

If you disagree with any part of this Privacy Policy, please stop using the 78wing platform and contact us to close your account.

2. Types of Personal Data We Collect

78wing collects your personal data through several different methods. Below is a summary of the types of data we collect and their sources:

Data Category Example Information Source
Identity Information Full name, IC/passport number, date of birth, gender Registration & KYC
Contact Information Email address, phone number Registration
Financial Information Bank account number, bank name, transaction records Deposits & Withdrawals
Usage Data Game records, login times, wagering Platform Activity
Device Data IP address, device type, operating system, browser Automated Access
Communication Data Live chat records, support emails, complaints Support Interaction

Data We Do Not Collect:

  • Full credit card numbers — this information is stored only by third-party payment providers
  • Account passwords in plain text — passwords are stored in hashed form
  • Biometric data unless used for login verification within your own app

3. How Your Personal Data Is Used

78wing uses the personal data collected for the following purposes:

  • Identity verification and KYC — to verify that every account is genuine and belongs to the rightful individual
  • Transaction processing — ensures deposits and withdrawals are processed securely and accurately
  • Service provision — manages your account, game access, VIP program, and promotions
  • Service communications — sends important notifications regarding your account, transactions, and promotions
  • Fraud detection — protects you and the platform from illegal or suspicious activity
  • Legal compliance — fulfills compliance obligations under applicable Malaysian law
  • Platform improvement — analyzes usage patterns to enhance the overall user experience
  • Responsible gaming — identifies gaming patterns that may require support intervention

Your data is not used for any third-party marketing purposes, unauthorized profiling, or activities unrelated to 78wing's services.

4. Sharing Data with Third Parties

78wing does not sell, rent, or disclose member personal data to third parties for marketing purposes. However, in certain situations, data may be shared with the following parties for legitimate operational purposes:

Parties That May Receive Your Data:

  • Payment providers — such as DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay to process financial transactions
  • Technology service providers — including cloud computing and cybersecurity providers that support platform operations
  • Legal authorities — when required by Malaysian law or a valid court order
  • Fraud prevention agencies — to verify identity and prevent illegal financial activity

All third parties with whom we share data are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been specified.

5. Data Storage, Security, and Retention

78wing stores member personal data on secure servers with industry-standard security measures. Here is our approach to data security:

Technical Security Measures:

  • 256-bit SSL encryption for all data in transit
  • AES-256 encryption for data stored in the database
  • Two-factor authentication (2FA) for staff access to internal systems
  • 24/7 security monitoring with an automated intrusion detection system
  • Regular security audits by independent third parties
  • Role-based access control — only staff who need to can access specific data

Data Retention Period:

78wing retains member personal data for as long as the account remains active. After account closure, data is retained for 7 years for legal compliance and accounting purposes before being securely deleted. Data that is no longer required is disposed of following secure data deletion procedures.

While we take all reasonable precautions, no security system is entirely foolproof. We encourage members to play an active role in keeping their own accounts secure.

6. Cookies and Tracking Technologies

78wing uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform function more effectively.

Types of Cookies We Use:

  • Necessary Cookies — required for core platform functions such as login and session security. Cannot be disabled.
  • Performance Cookies — helps us understand how users interact with the platform for improvement purposes
  • Functional Cookies — remembers your settings and preferences such as language and display mode
  • Security Cookies — used to identify and prevent unauthorized access to your account

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the 78wing platform.

7. Your Rights Regarding Personal Data

Under Malaysia's PDPA and the data protection principles we uphold, you have the following rights regarding your personal data at 78wing:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to legal requirements.

Right to Restriction

You may request that we restrict the processing of your data under certain permitted circumstances.

Right to Portability

You may request your data in a machine-readable format for transfer.

Right to Object

You may object to the processing of your data for marketing or profiling purposes.

To submit any request related to your data rights, contact the 78wing support team via live chat or email. We will process your request within 14 business days.

8. Protection of Children's Data

The 78wing platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from minors. If we find that a minor's data has been collected inadvertently, we will immediately take steps to delete that data and close the account in question.

If you believe that a minor has registered an account on 78wing, please contact us immediately so that action can be taken right away.

9. Amendments to the Privacy Policy

78wing reserves the right to modify this Privacy Policy at any time to reflect changes in privacy practices, legal requirements, or platform developments. When material changes occur, we will notify members via:

  • In-app notifications on 78wing
  • Notice on the main website homepage
  • Email to the registered address (for material changes)

The last updated date will always be displayed at the top of this document. Continued use of the 78wing platform after changes are published will be considered acceptance of the amended terms.

10. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly in the 78wing app or website
  • Privacy Email: [email protected]
  • Response Time: Within 14 working days for data-related requests

For more information about the overall platform terms of use, please refer to the page Terms and Conditions us. For information on responsible gaming, visit the Responsible Gaming.

Your trust is our priority. 78wing is committed to being fully transparent about how your data is used and ensuring your privacy rights are always respected.

Your Data Is Safe at 78wing – Register and Play with Confidence

Your privacy is fully protected. Join over 500,000 members who already trust 78wing as their online gaming platform of choice.

SSL 256-bit PDPA Compliance No Data Selling Full Member Control
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